AFFILIATE RESEARCH
Internal Fractures: The Competing Logics of Social Media Platforms

By Chenyan Jia | July 2024
Social media platforms are too often understood as monoliths with clear priorities. Instead, we analyze them as complex organizations torn between starkly different justifications of their missions. Focusing on the case of Meta, we inductively analyze the company’s public materials and identify three evaluative logics that shape the platform’s decisions: an engagement logic, a public debate logic, and a wellbeing logic. There are clear trade-offs between these logics, which often result in internal conflicts between teams and departments in charge of these different priorities. We examine recent examples showing how Meta rotates between logics in its decision-making, though the goal of engagement dominates in internal negotiations. We outline how this framework can be applied to other social media platforms such as TikTok, Reddit, and X. We discuss the ramifications of our findings for the study of online harms, exclusion, and extraction. Learn More >>
Other Affiliate Research

A Case Study in an A.I.-Assisted Content Audit
This paper presents an experimental case study utilizing machine learning and generative AI to audit content diversity in a hyper- local news outlet, The Scope, based at a university and focused on underrepresented communities in Boston. Through computational text analysis, including entity extraction, topic labeling, and quote extraction and attribution, we evaluate the extent to which The Scope’s coverage aligns with its mission to amplify diverse voices.

AI Regulation: Competition, Arbitrage & Regulatory Capture
The commercial launch of ChatGPT in November 2022 and the fast development of Large Language Models catapulted the regulation of Artificial Intelligence to the forefront of policy debates One overlooked area is the political economy of these regulatory initiatives–or how countries and companies can behave strategically and use different regulatory levers to protect their interests in the international competition on how to regulate AI.
This Article helps fill this gap by shedding light on the tradeoffs involved in the design of AI regulatory regimes in a world where: (i) governments compete with other governments to use AI regulation, privacy, and intellectual property regimes to promote their national interests; and (ii) companies behave strategically in this competition, sometimes trying to capture the regulatory framework.

Multimodal Drivers of Attention Interruption to Baby Product Video Ads
Ad designers often use sequences of shots in video ads, where frames are similar within a shot but vary across shots. These visual variations, along with changes in auditory and narrative cues, can interrupt viewers’ attention. In this paper, we address the underexplored task of applying multimodal feature extraction techniques to marketing problems.
Tags:
Contact Us
Are you interested in joining the IDI team or have a story to tell? reach out to us at j.wihbey@northeastern.edu